WHAT IS THE DIFFERENCE BEING FIRM OR ACTING HOW TOUGH YOU ARE?
We have a fundamental misunderstanding of what it means to be firm. We mistake brazen toughness for power and control. Our definition of toughness is that you fear nothing and are cold-hearted. Some individuals use the bully version, projecting strength, while hiding the hurt and insecurity within. Firmness is about responding to a crisis and…

